NATIONAL COVERAGE MAP

Canadian Service Coverage

We cover all 13 Canadian provinces and territories — remote support everywhere, full on-site and depot service in our 6 primary regions. Find your province below.

Provinces & Territories

Full-Service Regions

71%

Remote Resolution Rate

Technicians Nationwide

What Each Coverage Level Means

Full Service

Same-day remote diagnostics

Depot repair via courier

Enterprise SLA agreements

Dedicated account technician

On-site dispatch available

Partial Coverage

Partial

Full remote diagnostics & support

Depot repair via courier

Standard SLA terms

Shared technician pool

On-site by request

Remote Only

Full remote diagnostics & support

Depot repair via courier (extended SLA)

Standard SLA terms with timezone buffer

All provinces and territories covered

Expanding to full service in 2027

Coverage Overview

Canada — Service Coverage Overview

Full Service

Partial

Remote Only

Primary Service Cities

Toronto Saskatoon Vancouver Calgary Montréal

All Provinces & Territories

Province / Territory	Coverage	Cities Served	Service Notes
Ontario ON	Full Service	TorontoOttawaHamiltonLondon+2	Full on-site and remote service
British Columbia BC	Full Service	VancouverVictoriaKelownaKamloops+1	Full remote + depot service
Alberta AB	Full Service	CalgaryEdmontonRed DeerLethbridge+1	Full remote + depot service
Saskatchewan SK	Full Service	SaskatoonReginaPrince AlbertMoose Jaw+1	HQ province — full + on-site
Manitoba MB	Full Service	WinnipegBrandonThompsonPortage la Prairie	Full remote + depot service
Quebec QC	Full Service	MontréalQuébec CityGatineauLaval+1	Bilingual full service
New Brunswick NB	Partial	FrederictonMonctonSaint John	Remote-first, depot via courier
Nova Scotia NS	Partial	HalifaxSydneyTruroNew Glasgow	Remote-first, depot via courier
Prince Edward Island PE	Remote Only	CharlottetownSummerside	Remote diagnostics and support
Newfoundland & Labrador NL	Partial	St. John'sCorner BrookGander	Remote + courier depot
Yukon YT	Remote Only	Whitehorse	Remote support with extended SLA
Northwest Territories NT	Remote Only	Yellowknife	Remote support with extended SLA
Nunavut NU	Remote Only	Iqaluit	Remote support available

Not in a Primary City?

Regardless of where you are in Canada — Nunavut, Newfoundland, or anywhere between — you can access full remote IT support and ship your device to our depot via prepaid courier.

Start Remote Session Depot Repair Request

Remote support in all 13 provinces & territories

Prepaid shipping label for depot repairs nationwide

Full warranty applies to all remote and depot repairs

Expanding to full on-site service by 2027

What Each Coverage Level Means

Full Service

Same-day remote diagnostics

Depot repair via courier

Enterprise SLA agreements

Dedicated account technician

On-site dispatch available

Partial Coverage

Partial

Full remote diagnostics & support

Depot repair via courier

Standard SLA terms

Shared technician pool

On-site by request

Remote Only

Full remote diagnostics & support

Depot repair via courier (extended SLA)

Standard SLA terms with timezone buffer

All provinces and territories covered

Expanding to full service in 2027

All Provinces & Territories

Province / Territory	Coverage	Cities Served	Service Notes
Ontario ON	Full Service	TorontoOttawaHamiltonLondon+2	Full on-site and remote service
British Columbia BC	Full Service	VancouverVictoriaKelownaKamloops+1	Full remote + depot service
Alberta AB	Full Service	CalgaryEdmontonRed DeerLethbridge+1	Full remote + depot service
Saskatchewan SK	Full Service	SaskatoonReginaPrince AlbertMoose Jaw+1	HQ province — full + on-site
Manitoba MB	Full Service	WinnipegBrandonThompsonPortage la Prairie	Full remote + depot service
Quebec QC	Full Service	MontréalQuébec CityGatineauLaval+1	Bilingual full service
New Brunswick NB	Partial	FrederictonMonctonSaint John	Remote-first, depot via courier
Nova Scotia NS	Partial	HalifaxSydneyTruroNew Glasgow	Remote-first, depot via courier
Prince Edward Island PE	Remote Only	CharlottetownSummerside	Remote diagnostics and support
Newfoundland & Labrador NL	Partial	St. John'sCorner BrookGander	Remote + courier depot
Yukon YT	Remote Only	Whitehorse	Remote support with extended SLA
Northwest Territories NT	Remote Only	Yellowknife	Remote support with extended SLA
Nunavut NU	Remote Only	Iqaluit	Remote support available