Managed Device Tracking System

Real-time endpoint health monitoring with automated alerting, self-healing scripts, and remote agent management across all managed devices

847

Active Agents

Critical

Warning

Offline

840

Healthy

98.9% of fleet

Endpoint Health Summary

Critical

Immediate attention required

Warning

Monitoring closely

Offline

No heartbeat detected

840

Healthy

All systems operating normally

Monitored Device Registry

Status	Device ID	Client	Type	OS	Province	Issue Flag	Last Checked	Agent
Critical	DEV-0041	Hartman Logistics	Workstation	Windows 11 Pro	ON	VPN service not running	2 min ago	3.2.1
Critical	DEV-0089	Sunrise Dental Group	Server	Windows Server 2022	BC	Ransomware signatures detected	Just now	3.2.1
Warning	DEV-0113	Thompson Design Studio	Laptop	Windows 11 Home	BC	M365 auth token expired	5 min ago	3.1.8
Warning	DEV-0204	Prairie Seed Co.	Workstation	Windows 10 Pro	SK	Printer driver conflict	8 min ago	3.2.0
Warning	DEV-0318	Verdant Nurseries	Workstation	Windows 10 Pro	AB	QuickBooks process crash loop	3 min ago	3.1.9
Warning	DEV-0422	Metro Property Group	Router/Firewall	pfSense 2.7	QC	Firewall rule conflict detected	11 min ago	N/A
Healthy	DEV-0501	Oakridge Retirement Home	Workstation	Windows 11 Pro	ON	✓ No issues	1 min ago	3.2.1
Healthy	DEV-0601	NB Coastal Partners	Laptop	macOS Sonoma	NB	✓ No issues	4 min ago	3.2.1
Offline	DEV-0712	Prairie Seed Co.	Laptop	Windows 11 Pro	SK	Device offline — no heartbeat	2 hrs ago	3.2.0

Showing 9 devices from active client accounts · Total fleet: 847 agents

About the TechFix Monitoring Agent

What the Agent Does

60-second heartbeat check-in

CPU, memory, and disk health metrics

Security scan — malware signatures, unauthorized access

Performance bottleneck detection

Automated remediation for 40+ common issues

256-bit encrypted communication channel

Agent Specifications

Current Versionv3.2.1

Windows SupportWindows 10, 11, Server 2016–2022

macOS SupportmacOS 12 Monterey and later

Install Size12 MB — lightweight, no performance impact

Update MethodSilent auto-update — no reboots required

Data Transfer256-bit AES encrypted to Canadian data centres

Check-in RateEvery 60 seconds (heartbeat) + event triggers

Automated Alert Thresholds

Metric	Warning Threshold	Critical Threshold
CPU Usage	⚠ > 80% for 10 min	🚨 > 95% for 5 min
Memory Usage	⚠ > 85%	🚨 > 95%
Disk Space	⚠ < 15% free	🚨 < 5% free
Agent Heartbeat	⚠ > 5 min silence	🚨 > 15 min silence
Security Scan	⚠ Suspicious file detected	🚨 Ransomware signature matched

Want your devices monitored 24/7?

Device monitoring is included in the Business and Enterprise plans. Starter clients can add it as an add-on for $19/device/month.

View Plans Infrastructure Status

Monitored Device Registry

Status	Device ID	Client	Type	OS	Province	Issue Flag	Last Checked	Agent
Critical	DEV-0041	Hartman Logistics	Workstation	Windows 11 Pro	ON	VPN service not running	2 min ago	3.2.1
Critical	DEV-0089	Sunrise Dental Group	Server	Windows Server 2022	BC	Ransomware signatures detected	Just now	3.2.1
Warning	DEV-0113	Thompson Design Studio	Laptop	Windows 11 Home	BC	M365 auth token expired	5 min ago	3.1.8
Warning	DEV-0204	Prairie Seed Co.	Workstation	Windows 10 Pro	SK	Printer driver conflict	8 min ago	3.2.0
Warning	DEV-0318	Verdant Nurseries	Workstation	Windows 10 Pro	AB	QuickBooks process crash loop	3 min ago	3.1.9
Warning	DEV-0422	Metro Property Group	Router/Firewall	pfSense 2.7	QC	Firewall rule conflict detected	11 min ago	N/A
Healthy	DEV-0501	Oakridge Retirement Home	Workstation	Windows 11 Pro	ON	✓ No issues	1 min ago	3.2.1
Healthy	DEV-0601	NB Coastal Partners	Laptop	macOS Sonoma	NB	✓ No issues	4 min ago	3.2.1
Offline	DEV-0712	Prairie Seed Co.	Laptop	Windows 11 Pro	SK	Device offline — no heartbeat	2 hrs ago	3.2.0

Showing 9 devices from active client accounts · Total fleet: 847 agents

About the TechFix Monitoring Agent

What the Agent Does

60-second heartbeat check-in

CPU, memory, and disk health metrics

Security scan — malware signatures, unauthorized access

Performance bottleneck detection

Automated remediation for 40+ common issues

256-bit encrypted communication channel

Agent Specifications

Current Versionv3.2.1

Windows SupportWindows 10, 11, Server 2016–2022

macOS SupportmacOS 12 Monterey and later

Install Size12 MB — lightweight, no performance impact

Update MethodSilent auto-update — no reboots required

Data Transfer256-bit AES encrypted to Canadian data centres

Check-in RateEvery 60 seconds (heartbeat) + event triggers

Metric

Warning Threshold

Critical Threshold

CPU Usage

⚠ > 80% for 10 min

🚨 > 95% for 5 min

Memory Usage

⚠ > 85%

🚨 > 95%

Disk Space

⚠ < 15% free

🚨 < 5% free

Agent Heartbeat

⚠ > 5 min silence

🚨 > 15 min silence

Security Scan

⚠ Suspicious file detected

🚨 Ransomware signature matched