Every Myissues TechFix repair comes with a warranty — no exceptions. If your repaired issue returns, we fix it again at no charge. Our commitment to you doesn't end when the session closes.
100%
Warranty Honored Rate
30–365 days
Coverage Duration
< 24 hrs
Re-Service Priority
No Fix
No Charge Guarantee
Warranty on Every Repair
20-Point Quality Checklist
4.9/5 Satisfaction Score
1.9-Day Avg Turnaround
No Fix = No Charge
Warranty Tiers
All repairs include at least a Standard warranty — hardware repairs automatically receive Extended coverage
Included
Standard Warranty
30 Days Coverage
Labor warranty on completed repair
Same issue recurrence covered
Remote support for related issues
Email support during warranty period
Included on all hardware repairs
Extended Warranty
90 Days Coverage
Full parts and labor warranty
Same issue recurrence covered
Priority re-service within 24 hours
Remote support for related issues
Free 30-day check-in call
$49–$149/device
Business Protect Warranty
1 Year Coverage
12-month parts and labor coverage
Unlimited related issue support
Priority dispatch — 4-hr response
Preventive maintenance check-up
Hardware replacement coverage
Dedicated account technician
No upcharge for extended warranty — hardware repairs (screen, battery, keyboard, RAM, storage, motherboard) automatically receive 90-day coverage at no additional cost.
How to File a Warranty Claim
01
Contact Support
Reach out within your warranty period. Reference your repair order ID (RPR-XXXX) when you contact us.
02
Describe the Issue
Tell us what's happening — is it the same issue, or a related one? We'll verify your warranty coverage.
03
Re-Service Begins
We schedule a priority re-service session within 24 hours. No new intake form — your file is already open.
04
Resolution
Issue resolved at no additional charge. Your warranty period is extended from the re-service completion date.
What Is Covered
Same issue recurrence within warranty period
Parts-related failures on replaced components
Related software issues from hardware repair
Remote support for repaired functionality
Priority re-service — no queue wait
Extended warranty for Business Protect clients
What Is Not Covered
New or unrelated issues that appear after repair
Physical damage (drops, liquid, screen cracks) after repair
Issues caused by user error or unauthorized modifications
Software issues caused by third-party software installation
Devices opened or tampered with by a third party after repair
Normal wear and tear (battery degradation over time, etc.)
Warranty FAQ
What does the warranty cover?
Our warranty covers the specific repair work completed. If the same issue returns within the warranty period, we re-service your device at no charge. Related hardware failures during the warranty window are evaluated case-by-case.
Does the warranty cover new or unrelated issues?
No — warranties cover recurrence of the repaired issue, not new or unrelated problems. However, Business Protect plan clients receive extended coverage for related hardware issues.
How do I know when my warranty expires?
Your warranty start date is the completion date of your repair. You can view this in your repair confirmation email or by referencing your tracking ID on the Repair Tracking page.
Can I upgrade to Business Protect after a repair?
Yes — Business Protect can be added within 14 days of repair completion. Contact our support team with your repair order ID to activate.
What happens if a device can't be fixed again?
If we cannot resolve the issue under warranty and the device is beyond economical repair, we'll credit the repair amount toward a replacement device or new service agreement.
Is the warranty valid if I open my device myself?
Opening your device after repair voids the warranty for hardware work. Remote software repairs are not affected by physical access.
Ready to Start a Repair?
Every repair includes a warranty. No fix, no charge. Submit your request in under 5 minutes.